What to Expect:

Emma will explore six key stages of the digital assessment journey:

• Register: Exploring candidates' first interactions with the assessment process, including finding the information they need, registering and understanding what is expected of them.
• Prepare: Considering what candidates need before an online assessment to feel informed, ready and confident about what will happen on the day.
• Access: Exploring how inclusive design, clear language, appropriate adjustments and technology, including AI, can remove barriers for candidates with different needs without compromising assessment validity or standards.
• Complete: Looking at the experience through to completion, ensuring candidates understand what they need to do and organisations can be confident that assessments are completed and recorded correctly.
• Recover: Considering how candidates can be supported when things don't go to plan, including how to handle unexpected technical or practical problems.
• Results & next steps: Exploring how results and certification are shared, accessed and verified, giving candidates clarity about their outcomes and organisations reliable evidence of achievement.

Why Attend:

If you're involved in designing, delivering or managing assessments, this session will give you a clear approach to reviewing your assessment journey, helping you ask the right questions and identify opportunities to improve the candidate experience.

Register for the session