As early as 2010, eCom was using digital pen technology for security industry assessments, enabling candidate identity verification through secure signatures, photographs and encrypted data transmission to the Home Office. Using specially designed digital forms and secure wireless transmission, candidates' details could be verified quickly and accurately, allowing successful applicants to receive identification and begin work without delay. At a time when there was no reliable online method of verification, this innovative approach demonstrated eCom's commitment to secure, trustworthy assessment processes.

“ Over the past 30 years, we have continually adapted our technologies to meet emerging threats and changing requirements. ”

Today, the digital landscape continues to evolve and to address this challenge, eCom is developing an innovative solution designed to identify and detect the range and sophistication of current smart devices available to candidates. The surface area for cheating now involves mobile phones, smartwatches, smart rings, bluetooth earpieces, and other discreet wireless technologies – all of which have made examination malpractice difficult to detect. This is also compounded by the emergence of AI and these rapidly advancing technologies present a growing challenge for both in-person and remote assessments, requiring a new generation of detection capabilities.

eCom’s solution will equip examination centres with enhanced intelligence, and will empower invigilators to effectively identify potential threats and respond with greater confidence. For remote examinations, the solution also delivers a significantly more robust scanning and monitoring capability, strengthening the integrity of online assessments by improving the detection of concealed devices and other behaviours associated with academic misconduct.

This increased awareness ties in with research into the psychology of cheating, which suggests that otherwise honest people may be tempted to break the rules when faced with high stakes, intense pressure or the belief that they won't be caught. Which in turn highlights the importance of creating assessment systems that both deter dishonesty and promote trust. Although the methods of cheating have changed dramatically over the centuries, the challenge of protecting assessment integrity has remained constant.

“ Every assessment result should be a true reflection of a learner's knowledge, skills and competence. ”

Through continued innovation and investment in secure assessment technologies, eCom Learning Solutions remains committed to ensuring that examination results are a true reflection of every learner's knowledge, skills and competence.