The timing matters. National priorities for 2025/26 place renewed emphasis on productivity, leadership capability, digital maturity and demonstrable improvement, with boards and systems expected to evidence how learning, governance and workforce development translate into better outcomes. This is further reinforced by the introduction of a new NHS Improvement and Assessment Framework, which will review organisational capability and performance and determine the level of support, oversight or intervention needed to drive improvement.

The new eBook, Building and Evidencing QI Capability: A Digital Learning Guide for NHS Teams, sets out practical ways to define expectations, deliver role-specific learning, track progress through dashboards, and recognise improvement in ways that keep momentum moving. It also includes real NHS examples and a 30-day quick win to help teams take action quickly.

This approach builds on eCom’s long-standing work with the NHS, including the design and delivery of a portfolio of digital Quality Improvement modules to support consistent, scalable improvement. Covering systems thinking, improvement aims, PDSA cycles, implementation and systems dynamics, this programme helped expand access to QI training while embedding improvement methods into daily practice.

By combining structured digital learning with tools that make improvement visible, such as eNetEnterprise, eCom is helping NHS teams move from good intent to sustained QI capability that can stand up to scrutiny and support long-term service improvement.

Wendy Edie, CEO of eCom Learning Solutions, said:

“We have worked with the NHS for many years, so we understand how important it is to have learning that fits around demanding roles. Our focus is on making improvement practical and immediately useful in real clinical settings, so it becomes part of everyday work.”

Download the free eBook: Building and Evidencing QI Capability: A Digital Learning Guide for NHS Teams