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Commitment to Social Value and Sustainable Procurement

Government purchasing and sustainable procurement policies have enormous potential to unlock wide-ranging social benefits beyond the products and services being procured. eCom Learning Solutions welcomes work by all organizations to promote and elevate social value in procurement processes as we believe these initiatives can have a lasting impact on individuals, communities, and the environment.

The UK Government’s ‘Social Value Model’ and similar policies provide outcomes-based approaches and frameworks for measuring social value that are critical to achieving desired policy outcomes.

eCom Learning Solutions pursues and promotes the highest standards of corporate responsibility and is committed to supporting five social value themes: COVID-19 Recovery, Wellbeing, Fighting Climate Change, Equal Opportunity, and Tackling Economic Inequality.

COVID-19 Recovery

The pandemic has and continues to amplify economic and social challenges, while also creating many new and unforeseen ones. Throughout the pandemic, we continue to do everything we can to aid the recovery of our employees and their families, and by extension, our local communities, businesses, and economies. This includes providing employment opportunities, up-skilling and re-skilling our workforce, implementing return-to-work and hybrid working policies, continuing our community engagement and support efforts, developing and implementing new ways of working, and supporting the health and needs of those affected by the pandemic.

eCom Learning Solutions also has extensive online communication and collaboration capabilities to help ensure and maintain business continuity and we’re working continuously to help everyone stay safe while at the same time continuing to serve our clients in a responsible and reliable way.


eCom Learning Solutions wellness program ‘eComLife’ is available to all employees. The program is geared towards encouraging health and vitality, maintaining the quality of life, and providing a positive working and living environment in which people can thrive. Our priority is to be flexible and proactive, so employees can gain awareness, education, and the support they need to successfully function at home and at work, free from factors which can negatively impact their health and wellbeing.

Community cohesion lies at the heart of what makes our communities safe and strong. It must be delivered by creating strong community networks, based on the principles of trust and respect for diversity, and nurturing a sense of belonging and confidence in people and the communities we work and live in. eCom Learning Solution’s commitment to working with small, diverse, high-quality suppliers is also an important aspect of our business.

Our Environmental Credentials

As well as supporting economic growth and facilitating learning, we also respect and enhance the environment. Indeed, environmental policy is a very much at the forefront of our work. Many of our customers are governmental departments, including SEPA and, as part of their supply chain, we’re required to share our policies and ensure we’re meeting these at all times. As a Microsoft Azure partner, we’ve taken many steps to ensure our code and hosting uses the least amount of electricity possible, while still ensuring reliability. Our headquarters, in Scotland, uses power which is fully renewable and we aim to minimise our water usage in our buildings and vehicles. We’re also committed to using recycled or upcycled goods as well as environmentally safe cleaning products.

In an attempt to further reduce our carbon footprint, we have also signed up to Pawprint, an employee engagement tool, with the aim of harnessing the energy in our team already have to fight climate change.

Equal opportunity

eCom Learning Solutions believes that both success and innovation begin with inclusion. We strive to build a workplace where everyone understands the important relationship between health, work, and disability. We also believe all work should be fair and decent, and everyone, regardless of where they live or which sector they work in, should be able to benefit from high quality jobs and opportunities to advance their own careers and lives. This includes both a commitment to not using zero-hour contracts, and a commitment to pay Living Wages.

eCom Learning Solutions is also committed to creating accessible technologies and products that contribute to the productivity of our employees, and our customers and the audiences they engage with. We understand and emphasise the need for our products to be usable by disabled and disadvantaged audiences and indeed many of our clients support these audiences directly.

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Tackling Economic Inequality

Social purpose is woven into eCom Learning Solution’s fabric and values. Our vision is to help lower the unequal distribution of income and opportunity between different groups in society. We are generating more employment and learning and development opportunities, especially for those who face barriers or obstacles to employment.

‘eCom Academy’ is designed to increase knowledge flow, innovation, skills development, and diversity in technology fields. Our internal academy provides employees with a wide range of free learning resources encompassing social and environmental issues, business, leadership, technical skills, and more.