What long-term partnership gives you

After 30 years working in the digital learning and assessment space, we know that change within organisations is inevitable. As your priorities and focus change, your learning platform needs to evolve with you.

Because once a digital learning platform is in place, it quickly becomes part of how things work day to day. It holds your learner data, content, reporting frameworks, and the evidence your organisation relies on. That’s why the relationship behind the platform matters. Working with a digital learning partner who understands your longer-term direction, the pressures you operate under, and what you may need next makes it much easier for your platform to adapt and continue supporting you as change happens.

Built to evolve over time

In one long-standing partnership, we started by building a digital training programme to help a client reach a global audience and remove barriers to participation, including the need for in-person assessment. Over time, the programme grew far beyond its original scope and was later made free to access as its role within the sector changed. Now, as priorities shift once again, we’re updating the platform’s terminology and language structure - all without disrupting learning.

Our Senior Designer, Ashley Roy, commented:

“A new brand identity meant changes were needed to the design and language used across the programme, and working closely together to achieve this is really important.

Regular communication helps both teams make changes smoothly, while keeping the experience familiar for learners.”

Supporting structural change

In other cases, however, change is more structural. We have supported organisations with new approaches to meet global assessment challenges, additional reporting requirements, and evidencing learning impact. Because we already understood their environment and constraints, we could recommend practical ways to use the platform, so it continued to meet their needs.

Learning that fits reality

Of course, change can also be driven by practical, day-to-day needs. In another long-term partnership with a third-sector organisation in health and social care, the initial focus was on reaching more people with specialist training, without increasing costs. The organisation needed to support practitioners spread across a wide geographic area, while also making it easier for them to evidence their responsibilities under national legislation.

Working closely with subject matter experts, existing training content was adapted for digital delivery and hosted on a flexible learning platform. This made it possible to track progress, report on learning, and evaluate impact. The platform was branded to reflect the organisation’s identity, helping create a familiar and trusted experience for learners. We also supported the creation of bespoke graphics to strengthen their image library and ensured the learning was fully accessible.

As Ashley explains:

“For many learners, this was their first experience of digital learning, so keeping the design clear and familiar really mattered.

We also created a set of clear, accessible graphics showing recognisable situations, which helped ground the learning. Those visuals were used again in marketing, so the same look and feel carried beyond the platform.”

Built for what’s next

We’ve always known that learning doesn’t stand still. That’s why we design solutions that evolve as your needs change. And you have the confidence of working with a long-term partner focused on what’s coming next - not just what works today.

As we mark 30 years in learning technology, that approach is central to how we work.